Hi Ryan,
Thank you for taking the time to share your feedback. We’re so sorry to hear that your Cedarwood & White Musk Small Candle didn’t meet expectations—this is definitely not the experience we want for our customers. Our team takes scent quality seriously, and we’d love the opportunity to better understand what happened and help resolve it. Feel free to email us at heartandhome@historyandheraldry.com and a member of our team would be happy to work with you.
Spreading warmth one scent at a time,
Heart & Home Fragrances Customer Service
